ADA Paratransit Service Providers
My Metro Mobility Web Reservations
The following are known issues with My Metro Mobility web reservation system:
- In steps 1 & 2, do not choose “Landmarks” from the address options. This function does not currently work.
- If you select “Arrival” in step 3, customers will receive a message in red when they get to step 6 stating "That time, _____ isn't valid for this trip, please select a new Appointment time:” IGNORE this message and confirm ride at bottom of page in step 6 to continue with trip booking process.
- The scheduled pick-up time window after the trip has been confirmed should be stated as a 30 minute duration. It is currently stated as a 20 minute duration.
Metro Mobility, a program of the Metropolitan Council oversees all ADA Paratransit Service in the Twin Cities. Metro Mobility contracts with the following public, private and non-profit transportation providers to provide services in specific areas. Please contact the following service providers directly to make reservations for rides.
- First Transit (Formerly Laidlaw) - 651-602-1120
Serving St. Paul and surrounding communities as well as a portion of Minneapolis
- Transit Team – 651-602-1100
Serving Minneapolis and surrounding communities
- Anoka County Traveler – 651-602-1170
Serving Anoka County
- DARTS – 651-602-1180
Serving Dakota County
- Scott County Transit – 952-496-8001
Serving Scott County
- H.S.I. – 651-275-4300
serving Washington County