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Metro Mobility

Metro Mobility is a shared public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Rides are provided for any purpose.

Eligibility

  • Federal Americans with Disabilities Act (ADA) guidelines determine eligibility. People are generally eligible if
    • They are physically unable to get to the regular fixed-route bus (OR)
    • They are unable to navigate regular fixed-route ‘bus system’ once they are on board (OR)
    • They are unable to board and exit the bus at some locations.
  • Details about eligibility

Applying for service

  • A completed ADA Paratransit Application Form is needed to determine eligibility for service. The form has two parts:
    • An application form designed to assess a person's ability to use the regular fixed route bus service
    • A professional verification form completed by a health care provider

    Both completed forms must be submitted together to process the application.

    Download the two-part Application Form from our Forms page, or call Customer Services at 651-602-1111 to have a form sent to you.

Service Information

Forms

Questions?

Location

© 2009 Metropolitan Council. All Rights Reserved. · 390 Robert St. N., St. Paul, MN 55101 · Phone: 651-602-1000 · TTY: 651-291-0904